To All 704 pub Players: This Privacy Policy applies to all personal data collected by 704 pub through the platform at 704pub.biz. By registering an Account or continuing to use the Platform, you acknowledge that you have read and understood this policy. For questions, contact our Data Protection Officer at [email protected].
01 About This Privacy Policy
This Privacy Policy ("Policy") describes how 704 pub ("we," "us," "our") collects, uses, stores, shares, and protects personal information about individuals ("you," "Data Subject") who access or use the 704 pub online gaming platform at 704pub.biz ("Platform"). This Policy is issued in compliance with Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission of the Philippines ("NPC").
704 pub is a PAGCOR-regulated online gaming operator. As part of our licensing obligations with the Philippine Amusement and Gaming Corporation ("PAGCOR"), we are required to collect and process certain personal information about our registered players for identity verification, anti-money laundering compliance, and player protection purposes.
This Policy should be read together with the 704 pub Terms and Conditions and Responsible Gaming Policy, both of which are incorporated herein by reference.
02 Definitions
For the purposes of this Policy, the following terms shall have the meanings indicated:
- "Personal Data" — any information from which the identity of an individual can be reasonably and directly ascertained, or when put together with other information would directly and certainly identify an individual.
- "Sensitive Personal Information" — personal data relating to an individual's government-issued IDs, financial account information, health data, and other categories specified under Section 3(l) of the DPA.
- "Processing" — any operation or set of operations performed upon personal data, including collection, recording, organization, storage, updating, retrieval, use, disclosure, or destruction.
- "Data Controller" — 704 pub, which determines the purposes and means of processing your personal data.
- "Data Processor" — any natural or juridical person or private entity that processes personal data on behalf of 704 pub, pursuant to a written contract or data processing agreement.
- "Data Subject" — you, the individual whose personal data is being collected and processed by 704 pub.
- "DPO" — Data Protection Officer; the designated individual at 704 pub responsible for overseeing data protection strategy and compliance.
- "KYC" — Know Your Customer; the identity verification process required by PAGCOR licensing and Philippine anti-money laundering regulations.
- "Cookie" — a small data file placed on your browser or device when you access the Platform, used to remember session information and preferences.
03 Personal Data We Collect
704 pub collects the following categories of personal data, depending on your interaction with the Platform:
3.1 Registration and Account Data
- Full legal name
- Date of birth (for 21+ age verification)
- Email address
- Philippine mobile number
- Username and account password (stored in hashed, encrypted form)
- Residential address (required for KYC)
3.2 Identity Verification (KYC) Data
- Scanned or photographed copy of a valid Philippine government-issued ID (e.g., SSS/UMID card, driver's license, PhilSys national ID, passport)
- Selfie photo or live facial comparison image (where required for advanced KYC)
- Proof of billing address document
- Taxpayer Identification Number (TIN), where required for regulatory reporting
3.3 Financial and Transaction Data
- GCash account number or Maya account number linked to your 704 pub wallet
- Bank account details provided for bank transfer transactions (BDO, BPI, Metrobank)
- Deposit history, withdrawal requests, and wallet transaction logs
- Bonus and promotional credit activity records
3.4 Gameplay and Behavioral Data
- Game session logs (game title, stake, outcome, duration, timestamp)
- Win and loss records by game category
- Responsible gaming tool usage (deposit limits set, session time alerts, self-exclusion status)
- Platform navigation patterns and feature usage
3.5 Technical and Device Data
- IP address and approximate geolocation at time of login
- Device type and operating system (Android, iOS, desktop)
- Browser type and version
- Session identifiers and authentication tokens
- Login timestamps and access logs
3.6 Communications Data
- Records of live chat conversations with 704 pub support
- Email correspondence
- Complaint and dispute records
- Survey responses and feedback submitted voluntarily
704 pub does not collect data that is unnecessary for the purposes described in this Policy. You may be asked to provide additional data if required by an updated PAGCOR regulatory directive or applicable Philippine law.
04 How We Collect Your Data
704 pub collects personal data through the following means:
- Directly from you — when you register an account, complete KYC, contact support, submit a withdrawal request, or provide any other information through the Platform
- Automatically — through server logs, cookies, and similar tracking technologies when you access and navigate the Platform
- From payment providers — GCash, Maya, and bank partners may transmit transaction confirmation data to 704 pub to verify and reconcile your deposits and withdrawals
- From identity verification service providers — third-party KYC providers may process your ID documents on behalf of 704 pub and return verification results
- From fraud prevention systems — automated systems that monitor account activity for suspicious patterns may generate data about your account behavior
05 Purposes of Processing
704 pub processes your personal data for the following specific, legitimate purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Registration data, contact information |
| Age verification (21+ compliance) | Date of birth, government ID copy |
| Identity verification (KYC) for PAGCOR compliance | KYC documents, selfie images |
| Anti-money laundering (AMLA) compliance | Financial data, transaction history, TIN |
| Processing deposits and withdrawals | Payment account details, transaction logs |
| Delivering and improving gaming services | Gameplay data, behavioral data |
| Fraud detection and prevention | Device data, IP address, login logs |
| Responsible gaming monitoring and enforcement | Gameplay data, deposit limits, exclusion status |
| Customer support and dispute resolution | Communications data, account records |
| Sending account-related notifications | Email, mobile number |
| Sending promotional communications (with consent) | Email, mobile number |
| Platform performance analytics and improvement | Technical data, behavioral data (anonymized) |
| Compliance with PAGCOR reporting requirements | Account data, transaction data |
| Legal proceedings and regulatory investigations | All relevant data as required by law or court order |
06 Legal Basis for Processing
Under the Data Privacy Act of 2012, 704 pub relies on the following legal bases for processing your personal data, depending on the specific purpose:
- Performance of a contract — processing necessary to provide you with the services you have requested by registering an Account and accepting our Terms and Conditions
- Compliance with a legal obligation — processing required by PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws and regulations
- Legitimate interests — processing carried out for fraud prevention, platform security, and improving our services, provided such interests are not overridden by your fundamental rights
- Consent — for optional processing such as sending promotional communications and marketing materials; you may withdraw this consent at any time without affecting the lawfulness of prior processing
07 Sharing Your Data with Third Parties
704 pub does not sell or rent your personal data. We may share your personal data with the following categories of third parties only to the extent necessary for the purposes described in this Policy:
7.1 Regulatory Authorities
PAGCOR and other Philippine government bodies (including the Anti-Money Laundering Council) may request player data as part of their regulatory oversight functions. 704 pub will comply with all lawful requests and court orders requiring disclosure of personal data.
7.2 Payment Service Providers
GCash (G-Xchange, Inc.), Maya (Voyager Innovations, Inc.), and partner banks (BDO, BPI, Metrobank) receive the minimum personal data necessary to process your deposits and withdrawals. These entities are bound by their own privacy policies and applicable financial regulations.
7.3 Identity Verification Providers
Third-party KYC service providers process your government ID documents and facial verification data under data processing agreements with 704 pub that require them to comply with the DPA and maintain appropriate security standards.
7.4 Technology and Infrastructure Providers
Cloud hosting providers, cybersecurity service providers, and other technology vendors that support the operation of the Platform may have access to personal data in the course of providing their contracted services. All such providers are subject to contractual obligations that restrict the use of data to the specified purposes only.
7.5 Game Content Providers
Game providers such as Pragmatic Play, PG Soft, Jili, and Evolution Gaming may receive anonymized or pseudonymized session data for game performance, RNG audit, and dispute resolution purposes. These providers do not receive personally identifiable information beyond what is strictly required for those purposes.
No data sale: 704 pub does not share your personal data with advertising networks, data brokers, or any other third party for commercial marketing purposes without your explicit, informed consent.
08 Data Retention
704 pub retains personal data for no longer than is necessary for the purposes for which it was collected, subject to applicable legal and regulatory retention requirements. The following general retention periods apply:
- Account and registration data: Retained for the duration of the active Account and for a minimum of five (5) years following account closure, in line with PAGCOR licensing and AMLA compliance requirements
- KYC and identity documents: Retained for a minimum of five (5) years from the date of submission or last account activity, whichever is later
- Financial transaction records: Retained for a minimum of five (5) years from the date of each transaction, in compliance with the Anti-Money Laundering Act
- Gameplay session logs: Retained for a minimum of three (3) years for dispute resolution and responsible gaming monitoring purposes
- Support communications: Retained for a minimum of two (2) years from the date of the interaction
- Marketing consent records: Retained from the date of consent until withdrawn, plus an additional period as required to demonstrate compliance
Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in a manner that prevents re-identification.
09 Data Security Measures
704 pub implements technical, organizational, and procedural security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These include:
- SSL/TLS encryption on all data transmitted between your device and the Platform
- Encryption at rest for sensitive personal data stored on 704 pub servers
- Hashed password storage — your password is never stored in plain text
- Role-based access controls restricting employee access to personal data on a need-to-know basis
- Access logging and audit trails for all internal access to player data
- Two-factor authentication (2FA) available to all players to protect account access
- Automated intrusion detection and real-time security monitoring
- Regular security assessments including penetration testing of the Platform
- Data breach response procedures with notification to the NPC and affected data subjects as required by the DPA
While 704 pub takes all reasonable precautions, no data transmission over the internet or electronic storage method is completely secure. Players are also responsible for maintaining the security of their own Account credentials and devices.
10 Cookies and Tracking Technologies
10.1 What Are Cookies
Cookies are small text files placed on your browser or device when you access a website. 704 pub uses cookies and similar technologies to operate and improve the Platform, remember your session, and analyze usage patterns.
10.2 Types of Cookies We Use
- Strictly Necessary Cookies: Required for the Platform to function. These include session authentication tokens and security cookies. They cannot be disabled without affecting your ability to use the Platform.
- Functional Cookies: Remember your preferences such as language settings, last-played game categories, and responsible gaming tool configurations.
- Analytics Cookies: Collect anonymized data about how players navigate and use the Platform to help us identify usability issues and prioritize improvements. We use privacy-respecting analytics tools that do not share data with third-party advertising networks.
- Security Cookies: Help detect and prevent fraudulent activity, bot access, and suspicious login behavior.
10.3 Managing Cookies
You may configure your browser to block or delete cookies. However, disabling strictly necessary cookies will prevent you from logging in to your 704 pub Account. You can manage cookie preferences through your browser settings. 704 pub does not use cookies for cross-site advertising tracking or behavioral profiling for commercial marketing purposes.
11 Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by 704 pub:
Right to Access
Request a copy of the personal data 704 pub holds about you, and information about how it is being processed.
Right to Rectification
Request correction of inaccurate or incomplete personal data we hold about you without undue delay.
Right to Erasure
Request deletion of your personal data in circumstances where continued processing has no legitimate basis, subject to legal retention requirements.
Right to Object
Object to processing of your data for direct marketing purposes. You may also object to other processing where legitimate interests are relied upon as the legal basis.
Right to Portability
Request that personal data you have provided to 704 pub be provided to you in a structured, commonly used, machine-readable format.
Right to Damages
Be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, or unlawfully obtained personal data, as provided under the DPA.
To exercise any of these rights, submit a written request to the 704 pub Data Protection Officer at [email protected]. Include your full name, Account username, and a description of the right you wish to exercise. 704 pub will respond within fifteen (15) business days of receiving your request. In complex cases, this may be extended by an additional fifteen (15) business days, with notice to you.
If you are not satisfied with 704 pub's response, you have the right to file a complaint with the National Privacy Commission of the Philippines (privacy.gov.ph).
12 Children and Minors
The 704 pub Platform is strictly intended for individuals who are 21 years of age or older, in accordance with PAGCOR regulations. 704 pub does not knowingly collect personal data from individuals below the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your child has provided personal data to 704 pub without your consent, please contact our DPO immediately at [email protected].
13 International Data Transfers
The 704 pub Platform is operated primarily within the Philippines. In certain circumstances, your personal data may be processed by third-party service providers (such as cloud infrastructure, KYC, or game providers) whose systems are located outside the Philippines. Where such transfers occur, 704 pub ensures that adequate safeguards are in place to protect your personal data to a standard equivalent to that required under the Data Privacy Act, including through contractual data processing agreements and, where applicable, standard contractual clauses.
704 pub does not transfer personal data to jurisdictions that do not provide an adequate level of data protection without implementing appropriate safeguards and, where required, obtaining prior approval from the National Privacy Commission.
14 Changes to This Privacy Policy
704 pub reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, new regulatory requirements, or updated PAGCOR licensing conditions. Material changes to this Policy will be communicated to registered players via email to the address associated with their Account at least seven (7) days before taking effect.
The updated Policy will be published on this page with a revised effective date. Continued use of the Platform after the effective date of any changes constitutes your acknowledgment of the updated Policy. We encourage you to review this page periodically.
15 Contact the Data Protection Officer
If you have any questions, concerns, or requests regarding this Privacy Policy or 704 pub's handling of your personal data, please contact our designated Data Protection Officer through the following channels:
- Email: [email protected]
- Subject Line: Privacy Policy / Data Subject Request
- Live Chat: Available 24/7 on the Platform after logging in to your Account
- Response Language: Tagalog and English
- Response Time: Within fifteen (15) business days for formal data subject requests
For complaints about data privacy violations that are not resolved through our internal process, you may escalate to the National Privacy Commission, the regulatory body that oversees compliance with the Data Privacy Act in the Philippines.
Your data, your rights. 704 pub takes its obligations under the Philippine Data Privacy Act seriously. Every player's personal information is handled with care, used only for legitimate purposes, and protected with industry-standard security measures. If something doesn't feel right about how your data is being handled, please reach out — we want to make it right.